The player from the Uk had requested a withdrawal prior to submitting this criticism. The Complaints Team found that the casino’s actions aligned with their phrases, which prohibited exceeding the maximum wager restrict, and informed her that winnings had been usually confiscated in such circumstances. She argued that the bets had been made void and basswin77 believed her situation ought to be reconsidered, however the casino refused to honor her winnings. The Complaints Team noted that the player did not reply to follow-up messages regarding the standing of the withdrawal, which led to the lack to investigate additional.
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They additionally hold reopening my account every month or so, zero regard for gdpr. They’re scammers by way of and through. I won’t play till if and when I get this resolved. Gained 4000 euros went to withdraw the measly four hundred. If you win anything decent they may absolutely invent a rule or process to stop you! People saying these aren’t scammers seem to have won tuppence.
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Casino.guru is an independent source of details about on-line casinos and on-line on line casino video games, not managed by any playing operator. An initiative we launched with the aim to create a world self-exclusion system, which will permit susceptible gamers to dam their entry to all online playing opportunities. The Complaints Team had communicated with the participant concerning the standard processing instances for withdrawals and had requested updates on the situation. The player from the United Kingdom received £2,225 after wagering a £22 bonus, but her winnings were confiscated because of her use of a «bonus buy» that exceeded the utmost bet allowed. Her withdrawal requests have been repeatedly declined without clear explanations, and he or she raised concerns concerning the on line casino’s legitimacy as a end result of lack of a legitimate playing license.
Nonetheless after 9 failed withdrawal makes an attempt I finally did get my winnings.. Like most others, I was duped into depositing cash from my debit card and playing with this on line casino…. Cannot withdraw your winnings I received locked out of my account and may’t get again in and I had over £500 in there before I received locked out I tried to withdraw however to no avail I Am afraid They’ll make it so hard to get you’re winnings you’d be quicker robbing a financial institution, doing your time and being launched.Correct scam website, ve…
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Deposited 50 euros amonth in the past but still have’nt been able to play any video games . The withdrawal fee is so long. Keeps your money in the stability so you play it. Very Very dodgy they need all details about you however never released any winnings.
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I got mine inside about 28hrs, customer service was really good too and replied rapidly.Good sport choice too.I’ll update after I’ve playe… This website is 100% a rip-off. Also there’s a 3x wagering on all wins vs d… Alwase talking wining is randomly but is bullshit!!!! People’s Stop playing and loosing many at this palce !!!!!